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This casino is closed!

This operator has ceased operation and is no longer available to play with.

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– Operator subject to strong regulatory requirement.

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.

– Low value registration incentives.


Golden Key Casino Review

Review last updated - November 2015

OVERVIEW | 5.44/10


GoldenKey casino has closed.

Golden Key casino are part of the Imperium Network Solutions Limited group.

TRUSTWORTHINESS | 7/10


One of our reviews holds an account with a Imperium Network Solutions Limited casino which was opened for testing purposes. They report positive experiences.

We could find no unresolved player issues against any of the Imperium Network Solutions casinos at any of the major dispute mediation services.

As long as the Imperium Network Solutions group continue to maintain this positive reputation and no future player issues occur their Trustworthiness state will increase by 1 point every 6 months to a maximum of 7.

You can see the latest updates to Golden Key casino terms and conditions here.

BONUSES | 2 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 3 days | 8 / 10


All the casinos in this group have a 48 hour pending period on all withdrawal. Our review reports withdrawals paid within 24 hours after that.

Minimum withdrawal – £30.

Maximum withdrawal – £2500/week.

Banking options available - Credit/Debit cards, Neteller, UKash, Poli, iDeal

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 7 / 10


Golden Key casino use Betsoft software for their instant play casinos. They also offer Leander and NextGen Gaming slots games. Check out our Betsoft Software Review.

Game selections are as follows;

Instant

Table Games – 13

Slots – 155

Video Poker – 28

Customer Service | 0 / 10


Email Testing Record

  • December 2015 - No Reply.
  • June 2015 - No Response
  • November 2014 - No Response
  • September 2014 - 4 hours 7 minutes

Licensing | 8 / 10


GoldenKey hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. GoldenKey currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - GoldenKey casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Golden Key casino – American Samoa, Guam, Israel, Northern Mariana Islands, Turkey, United States Minor Outlying Islands, United States of America and US Virgin Islands

Contact Information;

Email : [email protected]

Restricted Countries


Players from United States NOT accepted.

Golden Key does not accept players from the following countries: American Samoa, Oceania, Guam, Israel, Northern Mariana Islands, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


Golden Key casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points


Golden Key casino do not appear to offer any form of comp point program.

Closing Thoughts


Golden Key don't offer the Net Entertainment games that the other Imperium Network Solutions casinos do p[;[/ but otherwise they offer a good product.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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