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4.9

Magic Red: Recommended

Top Casinos: Canada

Magic Red Casino

Players from Canada are welcome at Magic Red casino.

Overview

Review last updated – June 2020.

Magic Red casino are part of the Aspire Global group. They are licensed in the United Kingdom by the UKGC and Malta by the MGA. They use Net Entertainment, NextGen Gaming and Amaya. Their site uses a grey blue colour scheme with several cartoon style animations.

Trustworthiness

 - 8 / 10

Below we highlight the terms that players should be aware of when playing with Aspire Global run properties.

Dormancy Term - Term 4.5.1 states: "Starting 1 October 2016, if you are a UK resident and you have not logged in to your Player Account for six (6) consecutive months, then your Player Account will be considered as "dormant account" and We will charge a monthly maintenance fee that will be deducted from the balance of your account. Such fee being the higher of: (a) ten (10) percent of the then current balance of the account; or (b) GBP 5, until the balance of the account reaches zero." 24/07/2018

Responsible Gambling - Term 4.6 states: "To recover funds from dormant or closed accounts, player can log in at any time and request withdrawal of any funds present in the account. Prior closing an account, WE ensure that all funds have been withdrawn. If the account is blocked due to fraud, and the account has a remaining balance, refunds will be issued on deposits made as winnings will be forfeited by a player who violates the terms of use and/or the bonus policy. If a player decides to exclude himself temporarily, and a balance is kept in the account, the funds will only be available to the player once the exclusion has ended. In case of permanent exclusion, player will be advised to requires a cash-out as soon as the request is received." Specifically we have concern with this term enforcing a lock on withdrawing funds if an exclusion is requested. Exclusions should limit the facility to lose further funds, but should not limit access to withdraw funds already within the account. This could be viewed as a disincentive to making use of responsible gambling tools. In our opinion it is likely that the operator would not enforce this aggressively (i.e. they would accommodate withdrawal requests from excluded players), but we are uncomfortable with this being stated within terms and conditions.

Timeline for the Provision of Identification Documentation - Term 2.4 states: "We reserve the right at any time to request from You evidence of age in order to ensure that minors are not using The Company Services. We further reserve the right to suspend or cancel Your Player Account and exclude You, temporarily or permanently, from using The Company Services if satisfactory proof of age is not provided or if We suspect that you are underage and such satisfactory proof is not provided by You within five (5) days of our requesting such proof, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal." 24/07/2018. Giving a player only 5 days to submit identification documentation leaves players with a very short window if there are any issues that need to be addressed.

Maximum Bet bonus term - "When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than £4 or £0.50 per line or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than £2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal." - The inclusion of "or equal to" is of no significant or relevant benefit to the operator in terms of prevention of bonus abuse and as such serves only to trip up players who skim read the terms. 25/09/19

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Aspire Global license as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Bonuses

 - 4 / 10
100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 35x(d+b)
20 complimentary spins on Starburst
# of Spins 20
Spin Value 0.10
Max Bet NA
Max Win NA
Wagering 35xw

The Magic Red Welcome bonus currently consists of a bonus of 100% up to £200 plus 20 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and the complimentary spins have a wagering requirement of 35xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Game Weightings:

  • All Video Poker games, All Roulette games, All Quick Play games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, Jackpot 6000 0%
  • All Blackjack games, Magic Spinner 10%
  • All Netent games, Big Bad Wolf, Treasure Island, Diamond Tower, Serengeti Diamonds, Frog N flies, Medusa 2, Foxin wins, Moon Temple, King Kong, Creature from the Black Lagoon, Frankenstein, Crime Scene, Thunderstruck II, Mermaids Millions, Alaskan Fishing, What A Hoot, Football Star, Bikini Party, Game of Thrones, Bar Bar Black Sheep, Avalon, Immortal Romance 50%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: NA

RECOMMENDED BONUSES
Value to Player for:
-£0.46
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
high

Payout Speed: 5 days

 - 5 / 10

The Magic Red website states that Neteller withdrawals will be paid within 3 business days (5 days).

Minimum Withdrawal - €10

Maximum Withdrawal - €10000/month.

Banking options available - Visa, MasterCard, Moneybookers (Skrill), Neteller, EntroPay, PaySafeCard, UKash, Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 5 / 10

Magic Red use Net Entertainment, NextGen Gaming and Amaya software with a very limited selection of games.

Game selections are as follows;

Instant

Table Games – 5

Slots – 211

Video Poker – 2

Live – 10

Customer Service

 - 0 / 10

Our review reports that communication became a lot less expedient after the issue of Notarized ID was raised, with customer service not responding to email. However they report their payout being paid far faster than the stated timeframe once the issue was resolved. As such we'll be basing the Customer Service rating solely on the email testing.

Email Testing Record

  • June 2020 - No response.
  • December 2016 - Need to register to get support
  • June 2015 - 11 minutes
  • September 2014 - Closed

Licensing

 - 10 / 10

MagicRed Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. MagicRed Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are allowed to participation with MagicRed Casino - South Africa, United States

Contact Information;

Affiliate Program - Eshkol Affiliates.

Restricted Countries

Players from Canada accepted.

Magic Red does not accept players from the following countries:Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Hong Kong SAR China, Iran, Iraq, Israel, Libya, Macau SAR China, Netherlands Antilles, Philippines, Serbia, Serbia and Montenegro, Sudan, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Slots RTP

Magic Red only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.

Comp Points

Magic Red casino do run a comp point program. For every €40 wagered on any game you will earn 1 comp points. Comp points can be redeemed for bonuses at a rate of 35 comp points to €1. These bonuses carry standard wagering requirements.

Closing Thoughts

While we do not endorse all of the terms and conditions that the Aspire Global platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Beyond this that we have a contractual relationship with this operator to ensure that complaints are managed appropriately more than offsets the concerns we would have about these specific terms.

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Best Casinos: Canada

The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.