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– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Royal Dragon Casino Review

Review last updated - September 2019.

OVERVIEW | 3.46/10

Established in 2013 Casino Royal Dragon are owned and operated by Platypus B.V. - they are licensed in Curacao by Curacao eGaming. Casino Royal Dragon runs on Playpearls software and it offers a limited range of games.  Their site utilises an oriental theme - based around the legendary Chinese dragon - and takes as its colour palette deep red and gold.  The background features 2 of the eponymous dragons fashioned from flames - ensuring maximum impact.  They have no outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 3/10

Casino Royal Dragon do not hold a UKGC license and therefore we have been unable to send a reviewer to sign-up with them.

Casino Royal Dragon have been non-responsive to complaints submitted to this service.

For references see Casino Royal Dragon Player Issues

BONUSES | 5 / 10

Royal Dragon Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 5 days | 5 / 10

Casino Royal Dragon state that withdrawals typically take 5 days.

Minimum withdrawal - €50.

Maximum withdrawal - None given.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Paysafecard, Skrill (Moneybookers).

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 4 / 10

Casino Royal Dragon use Playpearls software for their instant games.

Game selections are as follows:

Instant

Table Games – 41

Slots – 94

Video Poker – 0

Jackpots - 0

Live - 5

Customer Service | 0 / 10

Email Testing Record

  • September 2019 - No response.
  • May 2019 -No response.
  • December 2016 - 5 hours 10 minutes
  • December 2015 - 2 days, 5 hours, 14 minutes .

Licensing | 2 / 10

CasinoRoyalDragon hold the following gambling licenses :

  • Curacao eGaming - CasinoRoyalDragon are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Royal Dragon does not accept players from the following countries: Australia, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Details:

Email : [email protected]

Slots RTP

Casino Royal Dragon do not give the RTPs for their slots games.

Comp Points

Casino Royal Dragon do not appear to offer a comp points system for players.

Closing Thoughts

Casino Royal Dragon are on a positive trajectory. Players from Poland, Kazakhstan and Russia should take note of the fact that there is an increased wagering requirement for the Welcome Bonus for them. Instead of 35 x bonus they will be expected to wager 200 x the bonus before a withdrawal can be successful. Maximum withdrawal limits are not stated on site.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

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COMPLAINTS

Royal Dragon
Found for the player

Casino Royal Dragon - flat out ignoring me

Read Complaint

December 7, 2020 4 comments

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