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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– No player complaints requiring operator intervention received so far!

– Operator subject to strong regulatory requirement.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Low value registration incentives.


Slotzo Casino Review

Review last updated - August 2022.

OVERVIEW | 5.72/10


Slotzo Casino  are operating on the Aspire Global International Ltd platform. They are dual licensed: firstly in the United Kingdom by the UKGC; secondly in Malta by the MGA. They use IBAS as their ADR. Slotzo offer a good selection of games, around 600, by software providers including: Net Entertainment, NextGen Gaming and Amaya. Their site utilises a colour palette of: navy, white and gold - its logo is its name in gold shiny letters set in front of a three dimensional slots reel.

TRUSTWORTHINESS | 8/10


Below we highlight the terms that players should be aware of when playing with Aspire Global run properties.

Maximum Bet bonus term - "When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than £4 or £0.50 per line or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than £2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal." - The inclusion of "or equal to" is of no significant or relevant benefit to the operator in terms of prevention of bonus abuse and as such serves only to trip up players who skim read the terms. 25/09/19

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Aspire Global license as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

BONUSES | 1 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:
T&Cs

Terms and Conditions

The Slotzo Welcome Bonus currently consists of a 50 complimentary spins on Aloha Cluster Pays.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 35x(deposit+winnings) for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £4 or 15% of the bonus, whichever is lower, on any single round of play. You are also not allowed to bet more than £0.50 on any single payline. Players depositing via Neteller or Skrill have a maximum allowed bet of £2.50.

The maximum allowed win with this bonus is £100.

The bonus is cashable.

Game Weightings:

  • All Video Poker games, All Roulette games, All Quick Play games, All Blackjack games, Hi Lo Fever, All Baccarat games, 3 Card Poker

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operator's website before you play.


Payout Speed: 5 days | 5 / 10


The operator's website states that withdrawals take 3 business days hence the score of 5 to account for weekends.

Minimum Withdrawal - £10

Maximum Withdrawal - ?

Banking options available - Credit/Debit cards, Skrill, Neteller, PaySafeCard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Slotzo Casino use Net Entertainment, NextGen Gaming and Amaya software with a very limited selection of games.

Game selections are as follows:

Jackpots - ?

Instant

Table Games – 43

Slots – 566

Video Poker – ?

Live – ?

Customer Service | 0 / 10


Email Testing Record

  • August 2022 - No response.
  • January 2021 - No response.
  • October 2019 - No response.

Licensing | 10 / 10


Slotzo hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Slotzo currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Slotzo Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Slotzo does not accept players from the following countries: Australia, Germany, South Africa, Spain, Sweden, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]

Slots RTP


Slotzo Casino only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.

Comp Points


This operator run a VIP system for players - more details can be found on their site.

Closing Thoughts


While we do not endorse all of the terms and conditions that the Aspire Global platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Beyond this that we have a contractual relationship with this operator to ensure that complaints are managed appropriately more than offsets the concerns we would have about these specific terms.

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Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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COMPLAINTS

Slotzo
Resolved

Slotzo - Account closed and money withheld

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Slotzo
Found for the Casino

Slotzo - Casino lurses customers with false bonus offers

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Slotzo
Resolved

Slotzo - Source of wealth

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