BetVictor - Self excluded account
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I am self excluded from Bet Victor and have been since 2015. I received and email on Monday 14/1/19 asking me to log onto my account with Bet Victor. I wanted to get to the bottom of this as I knew the account was supposed to under self exclusion, I was able to log on and my account was fully functional. I went on chat to find out what was going on and they confirmed the account was excluded and promptly blocked me, I was then told a series off lies by various chat advisers! My issue is this is a gross breach of data protection, the self exclusion act and responsible gambling. I have asked for compensation but so far been refused.
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