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Casino.com – Not paying winnings

Ruling

Found for the Casino - Casino.com have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our Casino.com Review.

Player's Complaint

I did an account to Casino.com at 22.03.2020 and played welcome bonus. I played Lady Godiva mostly with 5 euro bet. I won 2813€ after wagering and did withdrawal.

I uploaded documents to casino but they locked down my account. They asked alot more documents and I sent all what they asked. Then they had to call me and do phone verification, and I did. I got email that says my accountwill be opened now, but its not opened, they lied. Now I'm still locked down and my money are in Casino.

Read the casino review

2 Responses

ThePOGG
Apr 14, 2020

Hi casinorosvot - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
May 15, 2020

Casino.com have provided sufficient evidence to demonstrate that this account is unnaturally associated with other accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

casinorosvot consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino.com
  • Gibraltar Gambling Commission
  • United Kingdom Gambling Commission
  • ONISAC Ltd

April 14, 2020

The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.