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Crazy Luck - Withdrawal pending forever
Ruling
Found for the Player - As has become commonplace with this operator, CrazyLuck have been non-responsive to this complaint and have not paid this player.
Read our CrazyLuck Casino Review.
Player's Complaint
Casino username is : [EDIT].
I have made my first withdrawal request (1600 euro) on 20 July, after almost 40 days of waiting, they suggested me to reverse the cashout and play a little more to get money (!!!???), I did this, play for 2 days increasing my balance to 3200 (my maximum cashout for that Bonus is 200 euro) then I went in chat and a guy told me " Please make your withdrawal of only 1600 euro" (!!!???) . Well this was done on 1 September, I am still waiting for the cashout, every day in chat they write the same words : ^You will get your money soon" , Wait some more days , and something like this. I think they will never pay me, I read that this is a Blacklisted Casino almost everywhere...but I ask you to help me. Thank you
2 Responses
Hi oratoria03,
Unfortunately we've had no response what-so-ever from CrazyLuck despite repeated emails. At this stage there really isn't any realistic expectation of this operator responding.
I'm sorry we couldn't be of more help!
ThePOGG
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Agreement
oratorio03 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
September 19, 2016
Hi oratorio03 - welcome to ThePOGG.com!
You are right, Crazy Luck casino are Blacklisted widely across the industry for exactly this type of issue, including here. While I will contact the operator and see what we can do, I don't anticipate receiving a response. I'll let you know if we hear anything.
Thanks,
ThePOGG