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Paddy Power - Business grounds
Ruling
Found for the Player - Despite our repeated efforts to contact Paddy Power to discuss this issue we have received no response whatsoever from the operator.
Read our Paddy Power Casino Review.
Player's Complaint
Joined neaely a month ago started playing there free game beat the drop answered all 12 questions ended up winning £100 withdrew £95 didn't break any rules 1hr later was informed by email my account was closed on business grounds absolutely raging I am quite happy taking money off me when I'm losing but when it comes to winning you get treated like that if anyone has a number for me to ring them would appreciate it
2 Responses
Hi bazooka1978,
Unfortunately Hippodrome Casino have informed us that they will not discuss this complaint with our service.
All we can suggest at this is that you contact the operator's ADR eCORA.
Sorry we could not be of more help!
ThePOGG
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Agreement
Bazooka1878 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Paddy Power
- Alderney Gambling Control Commission
- United Kingdom Gambling Commission
- PPB Counterparty Services Limited
January 28, 2020
Hi bazooka1978 - welcome to ThePOGG.com!
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG