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Paradise - Money confiscated


Found for the Casino - Slotty Vegas have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our Paradise Casino Review.

Player's Complaint


I've deposit 500€ at the beginning and won 1500€. After that I had to make 3x wager from my deposit (it's okay like in their terms). After that they wanted some document when I requesterd the withdrawal. I uploaded this documents and after this they said I have to make 10x wager from my deposit. After I made 10x wager, they wanted 2 Photos, where I have written something on a paper and a Photo of mine. After I uploaded this they blocked me and confiscated my money.

Best regards,

Read the casino review

2 Responses

User icon
April 3, 2020

Hi diamond94 - welcome to!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – and the terms of use for our complaint service here -

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

I'll contact the operator and see what we can find out for you.



User icon
April 21, 2020

Paradise casino have provided sufficient evidence to demonstrate that this account is unnaturally associated with other accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.


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Diamond94 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Paradise
  • Malta Gaming Authority
  • N1 Interactive Ltd

April 3, 2020

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