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Spartan Slots - casino delay with verification

Ruling

Resolved - The operator informs us that this issue has been resolved and the player is non-responsive so we assume that this is the case.

Read our Spartan Slots Casino Review.

Player's Complaint

I have played with spartan slots for around 6 months I am currently a titanium vip which is their second highest tier, I have had a big win in the past but they delayed receiving any documents and would. Not reply to my emails for so long that I ended up wasting the lot, I have again won some good money with them and they still are claiming not to have received any of the at least 15 emails I have sent with every one of the attachments clearly labelled. I have never withdrawn from their casino in the past but have won upwards of $20,000 and would like help turning that into cash.

I have deposited a large amount in the six months I’ve been using their casino and as a titanium vip I was hopeful they would pay out easily. I require mediation so that I am able to get my money please help

Read the casino review

5 Responses

User icon
ThePOGG
February 12, 2018

Hi bdonny - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
February 26, 2018

Hi bdonny,

I've spoken with Spartan Slots about this issue - they inform me that it has been resolved and you're now free to withdraw whenever you want. I'd appreciate it if you could confirm when you receive your funds.

Thanks,

ThePOGG

User icon
ThePOGG
March 7, 2018

Hi bdonny,

Have you received your funds?

Thanks,

ThePOGG

User icon
ThePOGG
March 14, 2018

Hi bdonny,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
March 19, 2018

Hi bdonny,

If we haven't heard from you by Friday the 30th of March I'll assume you no longer need our help with this issue and close this complaint.

Thanks,

ThePOGG

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Agreement

bdonny consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

February 12, 2018

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