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blacklisted casino thepogg

This casino is blacklisted!

This operator has been Blacklisted by due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

Why not try these great operators instead?


888 rating


Casilando rating


– Fast response to email support request.

– Competitive incentives for registration.

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.

– No effective regulation. Licensed in name only.

24k Casino Casino Review

Review last updated - January 2022.

OVERVIEW | 5.70/10

24K Casino are operated by Phoenix Media Tech B.V. They are a licensed in Curacao . They provide a decent range of games - in excess of 1000 - from: Microgaming, NetEnt, Quickspin, Evoplay, Wazdan, Playson, Play 'N Go, Vivo, Patagonia, Platipus, Apollo Games, Yggdrasil, GameArt, Spigo, Spinomenal, Pragmatic Play, iSoftBet, Oriental Game, ALT, 1x2 Network, Authentic GamingKiron Interactive, Amatic Industries, Habanero, Booming Games, PariPlay, WorldMatch, Lucky Streak, Ezugi, Mr Sloty, Tom Horn Gaming,, Betsoft, Microgaming and Evolution Gaming. They offer live casino games for players that prefer such interactions. 24K Casino have a simple website design based on a colour palette of: black, gold and white and their logo is their name in , presumably 24K, solid gold capital letters.


24K Casino are Blacklisted at ThePOGG. They have historical connections with S.G. International N.V. who have engaged in activities that we will not endorse. Their current operating platform has outstanding complaints logged with us and they have been unresponsive to our attempts to resolve these.

24K's sister casino when on the S.G. International platform, Casoo Casino have been included on our Blacklist due to their entirely unethical treatment of gambling addicts. In one incident that we encountered the operator continuing to accept play from a play despite the player having directly informed them of addiction issues. Their response to this complaint was that the player had not contacted the right email address to deal with an account closure of this nature. Beyond the highly dubious nature of ignoring a player's requests for help, the operator failed to close the player's account even after we contacted them about the issue, accepting thousands more in losses during the course of discussion of the complaint. This is some of the most repugnant exploitation of a gambling addict that we have ever come across. For this reason we cannot in good conscience give Recommended status to any of the operators previously under the ownership or operation of this group

Casoo casino have informed us that they are not longer willing to discuss complaints with our service and 24K have made plain that they are of the same mind since their recent unresponsiveness to complaints brought to us by players.

Unresponsive to complaints - Wild Wild Bet, Casoo's sister property when operating on the S.G. International N.V. platform have been unresponsive to complaints logged by players at ThePOGG and therefore we would recommend that players avoid signing up at this operator.

For references see SG International Player Issues

BONUSES | 9 / 10

150% up to €450
Max Bonus 450
Min Deposit 20
Max Bet N/A
Type Cashable
Wagering 45xB
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The 24K Casino Welcome Bonus currently consists of a bonus of 150% up to €450 + 50 complimentary spins on Book of Darkness.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 45xBonus

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

There is no maximum allowed bet associated with this bonus.

There is no maximum win on the deposit bonus.

This bonus is cashable.

Game Weightings:

  • Slots and other games 100%
  • Dr. Jekyll and Mr. Hyde, Lucky Angler, Bloodsuckers, Big Bang, Craps, The Wish Master, Devil’s Delight, Robin Hood, Tomb Raider 2, Tornado: Farm Escape, Dead or Alive, Dead or Alive 2, Sugar Pop 2 Jackpot Jester 6000, Jackpot Jester Wild Nudge, Twin Spin, Reel Rush, Thunderstruck I, Kings of Chicago, Piggy Riches, Zombies, Jack Hammer 2, Steam Tower, Muse: Wild inspiration, Moon princess, Rise of Olympus, Rise of Merlin; Multifruit 81, Mystery Joker, Mystery Joker 6000, Mega Joker, Troll Hunters, Xmas Joker, Pimped, Reactoonz, Victorious, Wild Turkey, Secret of the Stones, Ghost pirates, Minotaurus, Voodoo and High Society, Cazino Zeppelin, Dark Vortex, Double Dragons, Dwarf Mine, Penguin City, Vikings Go Berserk, Vikings go wild, Tut’s Twister, Wolf Hunters - 0%.
  • Roulette, Blackjack, Baccarat- 0%
  • Video poker, Texas Hold 'em, Live Dealer - 10%

BONUS: 150% up to €450
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Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller
top 10

Payout Speed: 72hours - 7 days | 8 / 10

24K Casino state that withdrawals may process for up to 72 hours if they are for less than €1000; up to 7 days if more than €1000.

Maximum Withdrawal - Not listed on site.

Minimum Withdrawal - €10

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10

24K Casino use Microgaming software for their instant play casino alongside a selection of games from: Microgaming, NetEnt, Quickspin, Evoplay, Wazdan, Playson, Play 'N Go, Vivo, Patagonia, Platipus, Apollo Games, Yggdrasil, GameArt, Spigo, Spinomenal, Pragmatic Play, iSoftBet, Oriental Game, ALT, 1x2 Network, Authentic GamingKiron Interactive, Amatic Industries, Habanero, Booming Games, PariPlay, WorldMatch, Lucky Streak, Ezugi, Mr Sloty, Tom Horn Gaming,, Betsoft, Microgaming and Evolution Gaming. Check out our Microgaming Software Review.

Game selections are as follows:


Table Games – 57

Slots – 920

Video Poker – 0

Live - 51

Jackpot - ?

Customer Service | 10 / 10

Email Testing Record

  • January 2021 - 1 hour 5 minutes.

Licensing | 2 / 10

24K hold the following gambling licenses :

  • Curacao eGaming - 24K are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

24k Casino does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, Netherlands, Netherlands Antilles, South Africa, Sweden, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Contact Information:

Email : [email protected]

Slots RTP

24K Casino do not appear to give the R.T.P. figures for all of their games - rather just the ones that have them automatically inserted into their help files - ThePOGG could not locate a page dedicated just to R.T.P. information at this operator.

Comp Points

24K Casino have a loyalty system that allows people to claim "treasures" but no real information could be gleaned on site as to value.

Closing Thoughts

24K Casino previously belonged to a group of operators that will not cooperate with us on complaints and have engaged some of the most morally repugnant treatment of vulnerable players that we have ever encountered. We would strongly advise all players to avoid this group at all cost since we cannot act to protect them from mistreatment. Since changing to the Phoenix Media Tech B.V. platform there have been no attempts by 24K Casino to cooperate with us to resolve outstanding player complaints - as such they will continue to be Blacklisted at ThePOGG.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.


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