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– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.


Casino Chic Casino Review

Review last updated - September 2019.

OVERVIEW | 5.54/10


Casino Chic are owned and operated by Platypus B.V. - they are licensed in Curacao by Curacao eGaming. Casino Chic runs on Playpearls software and it offers a limited range of games.  Their site is obviously targeted at females and as its logo above the casino name it has a tiara.  Sparkling Diamonds are used fairly extensively and the background features a brown, gold and black  colour palette and a damask flocked wallpaper pattern They have no outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 7/10


Casino Chic do not hold a UKGC license and therefore we have been unable to send a reviewer to sign-up with them.

If Casino Chic continue without incident their trustworthiness will increase by one point every 6 months to a maximum of 7.

BONUSES | 9 / 10


100% up to €500
Max Bonus 500
Min Deposit 20
Max Bet NA
Type Cashable
Wagering 32xb
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The Casino Chic Welcome bonus currently consists of a bonus of 100% up to €500.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 32xbonus for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

There is no maximum bet term.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Game Weightings:

  • Slot Machine games contribute 100%
  • Lottery Games (scratch cards) contribute 100%
  • Table Games, Virtual Sports, Live Dealer and Live Games do not contribute to bonus wagering

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €500
Try another casino
Value to Player for:
£11.87
Bonus Value
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Payout Speed: 5 days | 5 / 10


Casino Chic state that withdrawals typically take 5 days.

Minimum withdrawal - €50.

Maximum withdrawal - None given.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Paysafecard, Skrill (Moneybookers), QiWi, iDEAL, Trustly and Astropay.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 4 / 10


Casino Chic use Playpearls software for their instant games.

Game selections are as follows:

Instant

Table Games – 80

Slots – 94

Video Poker – 0

Jackpots - 0

Live - 5

Customer Service | 0 / 10


Email Testing Record

  • September 2019 - No response.
  • May 2019 -No response.
  • December 2016 - 5 hours 10 minutes
  • December 2015 - 2 days, 5 hours and 14 minutes .

Licensing | 2 / 10


CasinoChic hold the following gambling licenses :

  • Curacao eGaming - CasinoChic are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Casino Chic does not accept players from the following countries: Australia, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Details:

Email : [email protected]

Slots RTP


Casino Chic do not give the RTPs for their slots games.

Comp Points


Casino Chic do not appear to offer a comp points system for players.

Closing Thoughts


Casino Chic are maintaining a positive trajectory. Players from Poland, Kazakhstan and Russia should take note of the fact that there is an increased wagering requirement for the Welcome Bonus for them. Instead of 32 x bonus they will be expected to wager 200 x the bonus before a withdrawal can be successful. Maximum withdrawal limits are not stated on site.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

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