10bet - non-payment

Hi paya53 - welcome to ThePOGG.com!

Specifically what reason has the operator given you for non-payment?

Thanks,

ThePOGG

Hi

They have stated that I went against their terms

We shall be entitled to close your Customer account at any time by giving you no less than one (1) month's written notice. Any balance in your Main Cash Account or Casino Buy-In Account at the time of such closure or any closure under Section 16.3 below will be credited to your debit card or financial account, except that:

if you have engaged in illegal activity, we will be under no obligation to refund to you any money that may be in your Main Cash Account or Casino Cash Account; and

if we discover or have reasonable grounds to believe that you have participated in any Prohibited Activity then we reserve the right to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any deposits, winnings, bonuses, and/or any other amounts) that are attributable to that Prohibited Activity.

But I hadn’t gone against the terms I was the only one who had access to my account and I was the only one to play and have provided all documents requested and I was willing to cooperate with them the whole time

Thanks

10bet has provided sufficient evidence to demonstrate that this account has breached the terms of use in a non-redeemable fashion. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG