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188Bet - Did not check source of funds

Ruling

Declined - This issue falls outside of the remit of ADR services as defined by the UKGC. As such no operator will discuss this type of issue with us.

Read our 188Bet Review.

Player's Complaint

They allowed me to gamble thousands of pounds in a short space of time without checking my identification or source of funds

Read the casino review

1 Responses

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ThePOGG
September 26, 2019

Hi butterfly2019 - welcome to ThePOGG.com!

The UKGC have issued guidance that this type of complaint - determining whether or not an operator should have taken action to prevent play - should be managed by the regulator directly and is not an issue that ADRs should become involved in. As such the best advice we can give you is to contact the UKGC.

Sorry we cannot be of further help.

ThePOGG

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Agreement

Butterfly2019 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 188 Bet
  • Isle of Man Gambling Supervision Commission
  • United Kingdom Gambling Commission
  • Annatar Limited

September 26, 2019

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