Bet Realm - No response from the casino
Found for the Player - Despite our repeated efforts to contact Bet Realm to discuss this issue we have received no response whatsoever from the operator.
Read our Bet Realm Casino Review.
Hello. I want to report a delay of withdrawal. On February 7, I put my winnings to withdrawal. After that, I got a letter from the casino.
“We have just received a withdrawal request for the amount of: € 2,263.00 from your account [EDIT] on Betrealm Casino. The requested amount has been locked.
You'll get the confirmation email after the transfer has been made. The time before you receive the transfer may vary depending on the withdrawal option you have chosen during the process.”
I still haven 't got my money.
The rules state that I am can receive my money within a reasonable time. I wait more than two weeks, it 's not like a reasonable time frame.
The rules also state if the withdrawal amount exceeds 2,000 euros, I have to pass an additional verification. I did not receive messages or letters about additional verification.
I wrote to casino support, but they 're silent. I didn 't get a single answer!
the casino review
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This is your 3rd complaint in the last 12 months. In each instance you have chosen to play with an operator that we actively discourage players from engaging with. If you choose to ignore the warnings we provide you are more likely to experience issues and it is less likely that we will be able to assist you. This is the last complaint we will assist you with against a negatively listed operator unless we are the operator's ADR.
I'll contact the operator and see if we can find out anything for you.