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Casino Agents - non-payment

Ruling

Found for the Affiliate - The submitting affiliate seems to be correct that the Casino Agents affiliate program has closed without settling this balance.

Read our Casino Agents Affiliate Program Review.

Player's Complaint

Ok, this is just a complaint for the record as there's no hope of funds retrieval here. As you may be aware, former Caddell brands Cyberclub and 666Casino moved over from the casinoagents programme to casino commission programme (very cleverly named as casino commission would be hard to find in a Google search with the generic title) alongside a few Progress Play sites like Europlays. All the casinos have shut and you will have noticed your affiliate accounts with both casinoagents and casinocommission were locked out with a terse instruction to kill marketing for all the 5 brands there. I had £177 owing in the casinoagents account from before it moved to casinocommission and it was a 250 minimum payout threshold so this sat there for months as I killed links after the changeover, not liking the look of things.

Suffice it to say, I will lose my £177 and there will be no attempt to settle the amount, it's vanished. So this complaint is JFTR.

Thanks D

Read the casino review

1 Responses

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ThePOGG
July 5, 2019

Hi dunover - welcome back!

Sadly you're right that realistically there is nothing we can do about this issue. All of the sites associated with this program are now affiliate sites with no available contact information.

The one exception is 666Casino but I don't believe they were part of the same group as Cyber Club - they've always been and still are represented by BigWin Affiliates.

Thanks,

ThePOGG

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Agreement

dunover consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Cyber Club
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • ProgressPlay Limited

July 5, 2019

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