Resolved - Omni Casino reviewed this issue again and concluded that the original decision was erroneous. As such this player has now been paid in full.
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Hello. I registered at omnicasino on 25.dec.2018. I lost my first 60 eur deposit and 60 eur bonus, on my second 60 eur deposit i received 45 eur bonus and from 6 eur stake i won 2000 eur on Captain treasure. I finished wagering requirement mainly playing Golden Tour slot and withdrawn 1982.5 eur on 26.dec.2018 On january 2 i logged in and found that my withdrawal 1982.5 eur was cancelled and replaced with 60 eur on 29.dec.18 and my balance still was 0 - 1922.5 were removed from my account. I contacted support and they told that my winnings were cut becase they suppose i broke clause 11 of promotional T
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January 17, 2019