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18Bet - Money
Ruling
Found for the Casino - 18Bet have provided sufficient evidence for us to establish that there is an unnatural connection between this player's account and other accounts. As such we will take no further part in the representation of this player's claim.
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Player's Complaint
I cant get out my winnings of 13600 SEK, they say that I have two account on my IP-address. But thats not true. I´m the only one thats gambling in this household. And I have just one account at 18bet.
2 Responses
18Bet Casino have provided sufficient evidence for us to establish that this player's account has shared an IP address with multiple other accounts. As such we will take no further part in the representation of this player's claim.
ThePOGG
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Agreement
Danne7711 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 8, 2018
Hi Danne7711 - welcome to ThePOGG.com!
Before going any further I need to be clear that 18Bet have recently been unresponsive to complaints posted with this service. As such my expectations of being able to do anything to help you would be low. We will try to contact the operator on your behalf, but I would not encourage you to get your hopes up.
Thanks,
ThePOGG