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Barbados - fraudulent payment made to casino company


Declined - Complaints related to identity theft/fraud are beyond the remit of this service and need to be managed by the payment provider and police.

Read our Barbados Casino Review.

Player's Complaint

My bank account was hacked on 21st June - funds were payed to Barbados casino company via interac/Gigadat. I have provided them with all the evidence, police reports, bank transaction reports and transaction receipts from gigadat but they are still stalling and refusing to refund the monies that were fraudulently taken from me -I would like this expedited and my money back. I’ve provided clear evidence to the casino company that the funds were taken and I did NOT make these transactions. Yet Barbados casino still are not cooperating.


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1 Responses

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June 26, 2020

Hi noncasinoguy - welcome to!

Unfortunately there is nothing we can do to help you in this instance. As explained in our Complaints FAQs we do not pursue claims relating to unauthorised payments. You need to contact your payment provider and/or local law enforcement to review this type of claim.

Sorry we cannot be of further help.


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noncasinoguy consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Barbados
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Aspire Global International Ltd

June 26, 2020

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