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Betiton - wont pay me
Ruling
Found for the Casino - Betiton have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.
Read our Betiton Casino Review.
Player's Complaint
I have account with betiton around 4 months. I have made 4 deposits as I remember in total of 310 euro. A month ago they asked me documents for verification and I sent them and they verified me. All the time I was playing sportsbeting on football, handball etc. Everything was fine untill 10 days ago when I made my FIRST EVER withdrawal of 700 euro. After that they closed my account and even I contacted them several times on chat they dont tell me anything except that they closed my account permanently and that they confiscated my money? How can they take my money???? I understand that if they decide they can close my account but how can they [EDIT]??? How can they do that????
Please help me to get my money back!!!
2 Responses
Betiton casino has provided sufficient evidence to demonstrate that this account is unnaturally associated with other accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.
No further posts will be approved on this thread.
ThePOGG
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Agreement
bukovo consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Betiton
- Malta Gaming Authority
- United Kingdom Gambling Commission
- Aspire Global International Ltd
April 14, 2021
Hi bukovo - welcome to ThePOGG.com!
Please ensure you have read our Complaint Guidance to ensure that fully understand how our complaint management process functions.
As we are the ADR for the Apsire Global license under the Malta Gaming Authority license there is certain information we have to provide you now.
You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/
To summarise.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
If you have any questions about the above, let me know.
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG