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Casino Buck - no bonus

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Casino Buck Review.

Player's Complaint

[EDIT]. THE REFUSAL OF THE WELCOMING BONUS 100% PLUS BONUS SPINS ON GAME 'BOOK OF DEAD' ASWEL WITH NO BONUS AWARDED WHY AM I CONSTANTLY UNABLE TO PLAY LIVE DEALER POKER N BLACKJACK. Thx you [EDIT]

Read the casino review

5 Responses

User icon
thepogg
March 30, 2022

Hi DickFitzwell - welcome to ThePOGG.com.

Firstly - please do not type in all caps. It is considered rude and is uncomfortable to read.

Have you contacted the operator's Customer Support to ask these questions?

Thanks,

ThePOGG

User icon
DickFitzwell
March 30, 2022

I was unaware of the all Cap lettering to be rude or aggressive in nature, I shall apologize if my email came across such as, I am sorry. There was absolute no intention of any malicious intent on my part but well noted for the future. I have not heard back from Xasino Buck as they do not give the satisfaction of live chat 24/7 is my understanding. Thx you for your time so far, sincery Dw.

User icon
thepogg
March 31, 2022

Hi DickFitzwell,

It's not a problem. We can't all know everything :)

Have you contacted the operator via email?

Thanks,

ThePOGG

User icon
thepogg
April 9, 2022

Hi DickFitzwell,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
April 16, 2022

Hi DickFitzwell,

If we haven't heard from you by Friday the 29th of April I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

DickFitzwell consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

March 30, 2022

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