Turn geolocation on
Currently viewing:
English in United States
HeySpin - unable to withdraw, account blocked.
Ruling
Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.
Read our Hey Spins Casino Review.
Player's Complaint
I signed up on 22.11.22 and deposited £1,000. I won £10,815. When I tried to initiate the withdrawal my account was blocked. I did not accept any bonuses.
I have tried to contact them, even by opening another account which was also blocked.
Please help.
4 Responses
Hi mantaray1982,
Thank you for your email informing us that this complaint is no longer necessary. It is appreciated :)
ThePOGG
Despite website and communication issues, they duly paid the very large win!
Hi mantaray1982,
That's absolutely fantastic to hear! Congratulations :)
ThePOGG
Leave a Reply
You must be logged in to post a comment.
Recommended Casinos
Agreement
mantaray1982 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Hey Spin
- United Kingdom Gambling Commission
- Malta Gaming Authority
November 24, 2022
Hi mantaray1982 - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 9th of December let us know and we'll contact the operator on your behalf.
Thanks,
ThePOGG