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Hopa Casino - cancelled card
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our Hopa Casino Review.
Player's Complaint
After joining this casino ive had to cancel my debit card as my bank have warned me over fraudulent activity... the pending withdrawal is on my old card im being asked for proof from my bank the card is cancelled my bank doesnt provide this
3 Responses
Hi Kirky2502,
I'm following-up on the above?
Thanks,
ThePOGG
Hi Kirky2502,
If we haven't heard from you by Friday the 3rd of June I'll assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
Kirky2502 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Hopa
- United Kingdom Gambling Commission
- Malta Gaming Authority
- Aspire Global International Ltd
April 30, 2022
Hi Kirky2502 - welcome to ThePOGG.com.
If your card has been cancelled, presumably a new card has been issued to you. Have you received that?
Thanks,
ThePOGG