Resolved - Both the submitting complainant and Hopa Casino have informed us that this issue has been resolved and the player has received their funds.
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Hello, I have been waiting for a neteller withdrawal for 3 weeks, I have submitted all of the documents they requested 3 weeks ago, and they simply do not process my withdrawal. They keep on saying they will process it and they are doing security checks on my account, that has been going on for 3 weeks, while they do not pay out my winnings. Players should be warned about this. thank you for your help
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kubasar consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
November 21, 2020