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Larry - Gone with my money
Ruling
Resolved - Larry Casino has now closed. Their platform provider MT Secure Trade assisted with ensuring that this player received their withdrawal.
Read our Larry Casino Review.
Player's Complaint
I had a balance of £1150 in my account with Larry Casino and was going through the usual process of supplying documents in order to make my withdrawal. But suddenly, a few months ago they stopped responding and when I visited their web-site it seems they had closed down. They left a contact email address on the site but although I have emailed them several times I have not had a single response. I have also tried contacting their owners MT Secure Trade who have many other casinos but they have not responded either.
8 Responses
Hi FAVOX, I've spoken with MT Secure Trade - they can arrange for your payment but they need you to provide proof of address (a utility bill or bank statement no older than 3 months) and a screen shot of your Neteller account. You can send these to [EDIT]. Once you've done this if you let us know I'll follow-up with the platform provider. Thanks, ThePOGG
Hi
This sounds very promising. I have just send the requested documents.
Hi FAVOX,
Have you had any further communication with MT Secure Trade?
Thanks,
ThePOGG
They requested some further documents which I have sent to them today
Update, they have said today that they have sent the money to my bank and that it should take a few days. I'll report back soon....
Funds have arrived into my bank account. Incredible - I went through all the other channels and didn't even come close to getting my money. ThePogg got it sorted pretty rapidly - thanks so much, can't tell you how much I appreciate your help :-)
Hi FAVOX,
It's no problem at all and thanks for letting us know you've received your funds!
ThePOGG
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Agreement
FAVOX consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
July 30, 2018
Hi FAVOX - welcome back!
I'll contact Larry casino and see what we can find out for you.
Thanks,
ThePOGG