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Las Vegas USA - Complaint
Ruling
Resolved - After a payment delay Las Vegas USA casino has resolved this issue and paid this player in full. We consider this complaint closed.
Read our Las Vegas USA Casino Review.
Player's Complaint
I won this money on 3/29/17 and it's been I waiting for approval since 4/13/17. If you chat with support they have no clue about anything. And finance is never online. They won't answer emails. There is no phone number to call. It's very frustrating when no one has a clue about when or if I will ever get my money. I sent in all the necessary documents shortly after I won the money
4 Responses
Hi ladydi53,
I've received a response from the operator. Apparently a cheque was sent to you on the 15th and if it hasn't been received yet it should be soon. If you could confirm when you receive this cheque I'd appreciate it.
Thanks,
ThePOGG
Hi ladydi53,
Can you confirm receipt of your cheque?
Thanks,
ThePOGG
Hi ladydi53,
Thanks for confirming you've received your funds! Much appreciated!
ThePOGG
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Agreement
ladydi53 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
May 10, 2017
Hi ladydi53 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG