ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

Privacy Policy
We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Mr Sloty - £500 owed

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Mr Sloty Casino Review.

Player's Complaint

I deposited £200, it left my bank but never went onto my account.. 2 weeks later I still don't have that money back.. Also I withdraw £300, I was told its all gone through but two weeks later, no money in my bank from them. Every time I message them they close the chat, i just want my money

Read the casino review

5 Responses

User icon
thepogg
March 13, 2023

Hi Paigeabirose - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Mr Sloty do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
Paigeabirose
March 13, 2023

294615350 is the withdraw transaction ID, they have told me it's already been processed and should be with me within a few days... Thats what they have been telling me for the last two weeks..

User icon
thepogg
March 19, 2023

Hi Paigebirose,

Can you please provide a payment account statement showing the deposit being removed from your balance? You can send this to [email protected].

Thanks,

ThePOGG

User icon
thepogg
March 25, 2023

Hi Paigebirose,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
April 10, 2023

Hi Paigebirose,

If we haven't heard from you by Friday the 21st of April we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Recommended Casinos

High Roller Casinos

Agreement

Paigeabirose consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Mr Sloty

March 13, 2023

United States country flag