Mr Sloty - Non payout

Hi catty1990 - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Mr Sloty do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

I won't be making this mistake again . And thanks for your help

Hi Catty1990,

How much had you deposited in total to Mr Sloty before this win? Were you playing with a bonus?

Thanks,

ThePOGG

Hi Catty1990.

I'm following-up on the above?

Thanks,

ThePOGG

Hi Catty1990,

If we haven't heard from you by Friday the 25th of February I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG