Mr Sloty - not paying out

Hi Foxslady - welcome to ThePOGG.com!

You have used a prohibited character (&) in your submission and as such only part of your complaint has come through. Please provide the rest of your submission.

Thanks,

ThePOGG

Sorry for that. I have done withdrawal with Mr sloty and my ID has been verified. There site say fund be with you maximum of 48 hours. I have read there terms and conditions because Mr sloty are stating 28 days for withdrawal but there nothing on there site I have want that long.

Hi Foxslady - welcome to ThePOGG.com!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As a UK citizen you should only be playing with operators that hold a UKGC license. Mr Sloty do not hold a UKGC license and as such are breaking UK law by accepting your custom.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

Hi Foxslady,

Our understanding is that your withdrawal has been processed. We would appreciate it if you could confirm when you receive your funds.

Thanks,

ThePOGG

Hi Foxslady,

Have you received your funds?

Thanks,

ThePOGG

Hi Foxslady,

If we haven't heard from you by Friday the 4th of November we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG