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Ramses Gold - Withdraw of 12500 EURO
Ruling
Found for the Player - The Game Tech Group N.V, have once again offered no response to this player's complaint. As such this is Found for the Player.
Read our Ramses Gold Casino Review.
Player's Complaint
Hi The pogg,
I have not received any payout from my Ramses Gold account. I have no bonus active, I paid in many thousand Euros in winning and they are not getting back or giving me any info. I provided the last documents for 6 days ago.
They will not answer my email.
The amount is 12500 EURO
Thanks in advance
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Agreement
thegrappler consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
October 13, 2017
Hi thegrappler,
Apologies for the delay in response. We contacted Ramses Gold on the 13th of October when this complaint was reviewed. Unfortunately we've had no response to your issue and the rep that had previously been helping us with complaints across the Game Tech Group has just informed us that they've left their position.
As such there's nothing further we can do to assist you.
I'm sorry we couldn't be of more help!
ThePOGG