Royal Vegas - Mega moolah jackpot glitch

Ruling

Found for the Casino - The results of a spin of a slots machine are determined the moment you click the spin button. The animation is only for entertainment purposes and does not imply results.

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Player's Complaint

Already met wagering requirements.

Bet:$1.25

Hit 5 of a kind Queen's

With one substitute lion.

Jackpot spin screen

Comes on,

Stops and lands on white paw for 1.1 second then it moved up to red paw coloum like a hand on a clock it ticked up not got there in one motion.

So I spoke casino support chat live.

I explained I was pi..sd off and told exactly what happened he told me he understands and that he would look into it.

I asked him why would the game do that?.

His reply was:

All games work on a random number generator and that the result of my wager is determined by this generator not by the visual of what I see on my screen, the visual (Jackpot spin screen)

It's there for aesthetics to build excitement.

Me: I understand but I believe it's wrong when it's stops on jackpot bar then moves one space more,

That part he's ignoring I believe I rightfully won.

I snapshot the whole conversation to back me up.

Please help

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1 Responses