Slotnite - Has Not Deposited Winnings

Hi bootsandsmoke - welcome to ThePOGG.com!

As we are the ADR for the White Hat Gaming license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

https://thepogg.com/terms-of-use-for-dispute-resolution-service/

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Hi bootsandsmoke,

I've spoken to Slotnite about this issue. They need you to provide a full bank statement from dates 28th of January to 20th of March to confirm that the money has not arrived in your account. Once you have done this let us know and we will follow-up with the operator for you.

Thanks,

ThePOGG

Hi bootsandsmoke,

Have you provided the requested documentation?

Thanks,

ThePOGG

Hi bootsandsmoke,

I'm following-up on the above?

Thanks,

ThePOGG

Hi bootsandsmoke,

If we haven't heard from you by Friday the 15th of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG