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Spinamba - problems

Ruling

Found for the Player - Despite our repeated efforts to contact Spinamba to discuss this issue we have received no response whatsoever from the operator.

Read our Spinamba Casino Review.

Player's Complaint

Hello, I am having huge problems with Spinamba, I deposited using ecopayz, and when I wanted to withdraw my money they suddenly had problems with ecopayz and I could not withdraw using it. Then I had to open a bitcoin wallet just to withdraw my money, and when I did that and tried to withdraw they blocked my account and are checking it for suspicious activity. I did not use any bonuses, and rolled over over the deposit mostly just to be able to withdraw. Can you please help me in this matter so I can get my money back. thank you

Read the casino review

4 Responses

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ThePOGG
April 21, 2021

Hi kubasar - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
kubasar
April 22, 2021

okej, thank you very much for your effort, I hope you can do something and hope for the best.

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kubasar
April 23, 2021

now today I got a message from them on a live chat that my withdrawals are blocked until 26.6 as they have to check my bets. They need 2 months to check the 50 sports bets I made, with my own money, no bonuses, with which I earned 80€. This is pure scam site and players need to be warned about this

User icon
thepogg
May 30, 2021

Hi kubasar,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

kubasar consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Spinamba
  • Curacao eGaming
  • Atlantic Management B.V.

April 21, 2021

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