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Vegas Hero - not paid
Ruling
Resolved - Both the submitting complainant and Vegas Hero Casino have informed us that this issue has been resolved and the player has received their funds.
Read our Vegas Hero Casino Review.
Player's Complaint
I withdrew £498 from Vegas Hero on 15/05/20 and they still haven't paid yet despite me sending them loads of ID.Can you please help as I feel this is too long to reasonably wait.
5 Responses
Hi natdorn9,
Vegas Hero have informed us that your withdrawal has been processed. Can you confirm receipt of your funds?
Thanks,
ThePOGG
Hi natdorn9,
I'm following-up on the above?
Thanks,
ThePOGG
Hi, this is sorted now. Thanks loads for your help!
Hi natdorn9,
Thanks for letting us know - it is appreciated!
ThePOGG
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Agreement
natdorn9 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Vegas Hero
- Malta Gaming Authority
- Curacao eGaming
- United Kingdom Gambling Commission
- Genesis Global Limited
June 30, 2020
Hi natdorn9 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG