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Casino 1 Club - Claim to recieve money

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Casino 1 Club Review.

Player's Complaint

I tried to withdraw the amount and they told me that I had exceeded the maximum bets and they did not let me collect the money that it cost me to win.

This is a shame. The same thing happens to me now with another withdrawal I want to do. Can you help me

Read the casino review

3 Responses

User icon
ThePOGG
July 3, 2020

Hi marc - welcome to ThePOGG.com!

Did you accept a bonus? Did you bet more than the maximum allowed bet while playing with that bonus?

Thanks,

ThePOGG

User icon
ThePOGG
July 10, 2020

Hi marc,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
July 16, 2020

Hi marc,

If we haven't heard from you by Friday the 24th of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Marc consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino 1 Club
  • Curacao eGaming
  • Game Tech Group N.V.

July 3, 2020

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