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Megaslot - Account closed after many deposits and winnings

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Megaslot Casino Review.

Player's Complaint

Megaslot casino Sent me text to join account. Opened. Made several deposits by etransfer and Visa card. Had alot of winnings. Went in today to contine playing. Account closed. They blocked me. I want my deposits back. This is wrong what they did. I can provide proof of deposit and the original text I received last night to sign up. Ive written to casino and no response. The first thing they told me is that they dont refubd money.

Read the casino review

5 Responses

User icon
thepogg
November 7, 2021

Hi Tracey2021 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 19th of November let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
November 7, 2021

Hi Tracey2021 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 19th of November let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
November 20, 2021

Hi Tracey2021,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
November 27, 2021

Hi Tracey2021,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
December 4, 2021

Hi Tracey2021,

If we haven't heard from you by Friday the 17th of December I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Tracey2021 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • All Jackpots
  • Malta Gaming Authority
  • Digimedia Ltd

November 6, 2021

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