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Royal Spinz - Withdrawal not paid
Ruling
Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.
Read our Royal Spinz Casino Review.
Player's Complaint
My withdrawal at RoyalSpinz was approved almost 3 weeks ago, but I still havent received the payment. I sent them all the required documents.
3 Responses
RoyalSpinz paid. Everything ok, just a slow pay out.
Thanks everyone!
Hi loserbooser,
Thanks for letting us know - it is appreciated!
ThePOGG
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Agreement
loserbooser consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- RoyalSpinz
- Curacao eGaming
- Game Tech Group N.V.
November 25, 2020
Hi loserbooser - welcome to ThePOGG.com!
As a UK citizen you should only be playing with operators that hold a UKGC license. Royal Spinz do not hold a Swedish Gambling license and as such are breaking UK law by accepting your custom.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG