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Slot Wolf - Verification Issues

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Slot Wolf Casino Review.

Player's Complaint

I sent verification but getting the run a round.

They keep taking the money out of pending.

Read the casino review

3 Responses

User icon
ThePOGG
March 10, 2021

Hi skyline55 - welcome to ThePOGG.com!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Your withdrawal will not be processed until you have completed verification.

What are the operator waiting on you providing?

Thanks,

ThePOGG

User icon
ThePOGG
March 21, 2021

Hi skyline55,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
March 28, 2021

Hi skyline55,

If we haven't heard from you by Friday the 9th of April I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Skyline55 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slot Wolf
  • Malta Gaming Authority
  • N1 Interactive Ltd

March 10, 2021

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