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Spinurai - Payment and documents are pending


Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Spinurai Casino Review.

Player's Complaint

Hello ,

I believe this casino is a scam.

On Sunday, I verified the documents and requested the payment of 450 euros.

There is no live chat because it is apparently being redone.

You can write to support as often as you want by email, there is no answer, nothing at all!

What shall I do ?

The payout is open and the documents are not being processed.

Can someone help me ?

I know you have to wait a few days, but no answer at all!

Thank you

Read the casino review

3 Responses

User icon
August 13, 2021

Hi Biancal412 - welcome to!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 27th of August let us know and I'll contact the operator on your behalf.



User icon
August 13, 2021

Hi you are Right , yesterday I get the Money , Thanks for Supporting me .

But the dont answer of any question or something , thats,s not really great !

But anyway I closed my account !

Thanks for helping me and supporting me

User icon
August 14, 2021

Hi Biancal412,

Thanks for letting us know - it is appreciated :)


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Biancal412 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Spinurai
  • Malta Gaming Authority
  • N1 Interactive Ltd

August 12, 2021

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