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TS Casino - Withdrawal sent to wrong persons account

Ruling

Found for the Casino - The operator has returned funds to an authorised payment method on the account. The player needs to resolve the issue with their friend.

Read our TS Casino Review.

Player's Complaint

Hi I'm Seeking your Help As the Casino has send my winning to the Wrong person I've Tried to Resolve the matter with the Casino it's Clear they made the Error I've sent all tbe required documents as Requested Including all my Account details and the Branch that bank with Adresses swift code i have a lots of proof like Emails to the appropriate Departments through the whole process i havent recieved any Reciepts proof of Transactions the Account the Money was sent to is an ex Friend who owed me money so used his card to make 3 deposits on 1 day the 29th of January i think ive make at least 20 with my ANZ card which i signed up with , this is an Urgent Matter as ive heard he is spending the Money and gone into Hiding could you please get back to me ASAP i have over 30 pages of Emails and Documents as Evidence tp provide you with

Thanks for looking into my case I Hope to hear from you soon

Kind Regards

Read the casino review

1 Responses

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ThePOGG
March 19, 2020

Hi aussiegamer2020 - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to help you in this instance. You need to take this issue up with your friend. If you have authorised the payment method on your account previously, TS Casino are within their rights to return funds to this payment method.

Sorry we cannot be of further help.

ThePOGG

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Agreement

aussiegamer2020 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • TS Casino
  • Curacao eGaming
  • Game Tech Group N.V.

March 19, 2020

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